Your user rights control which buttons are available in the content editor windows. If there is a button you need that does not work, speak to your site administrator.
The Active CM only displays published pages. If you are attempting to edit a page and cannot find it, it may because it has not been published yet. If the page has never been published, you must edit the page's parent, go to the Child Pages tab, and select the page you want to edit from there.
The Digital Assets Library can display a maximum of 5 folder levels including the top-most level Digital Assets folder. If you have created folders below the 5th level, they will not appear when you are trying to insert digital assets. You must move folders to a higher level within the Digital Assets Manager. If you do not have access to the Digital Assets Manager, see your site administrator.
This indicates that you do not currently have user rights to edit this page. Speak to your site administrator.
This message displayed on the Workflow tab of a page indicates that the Follow-up tasks for the site have been disabled in the Sites Manager or in the Global System Variables settings. Speak to your System Administrator if you wish to use follow-up tasks.
If you have entered a link and it does not link to the page you expected it to link to, you may need to enter the link in a different format or add a link variable. Carefully review the Links Overview help topic to see if you are using the correct linking scenario based on the type of site and page you wish to link to.
Individual Page Types can be enabled or disabled for static publication. If you there are pages that are not appearing on your exported site, check the Page Types Manager to see if all Page Types are enabled for static publication. See Configuring page types.
Most page types that allow you to create links also allow you to control whether the links are displayed only in the content area, or in the content area as well as the section menu. If links are not displayed, your site administrator must use the Site Design Manager to change the settings for the Parent Page to display child pages in the section menu of the page.
There are a number of reasons why there is no Publish button available on the page.
You may not have rights to Publish the page you are on. Or, if the page is overdue for Review, you cannot publish the page. If the Publish button is not displayed but there is a Review button, you need to Review the page and then the Publish button will be displayed.
If you are adding or editing a group and some of the tabs do not appear, it is because of the group type. For example, if you selected Approver but not Provider in the Group Type section, the Pagelets tab will not be displayed. Likewise, if you are not editing a Permissions Group Type, the Tools tab will not be displayed. If there are tabs you want displayed for the group that are not currently there, check your Group Type settings for the group.
This error occurs when the date format you use on your calendar page is different from the ACM system date format. The Calendar page expects the date format to be MM/DD/YYYY. If a site is set to use DD/MM/YYYY, the system will return this error when trying to view a calendar page.
To correct this error, the following SQL script must be run:
update CM.PageVersionLongStringProps set propertyValue = substring(PropertyValue,
charindex('/',cast(Propertyvalue as varchar(100)),0)+1,
charindex('/',cast(Propertyvalue as varchar(100)),4) - charindex('/',cast(Propertyvalue as varchar(100)),0)-1 ) +
'/' +substring(PropertyValue, 0, charindex('/',cast(Propertyvalue as varchar(100)),0)) +
substring(PropertyValue, charindex('/',cast(Propertyvalue as varchar(100)),4),20)
where (PropertyName = 'EventStartDateTime') OR
(PropertyName = 'EventEndDateTime')
This permanently changes the date format to work correctly.
This message appears when there is a problem with the content in the Content Editor window. Edit the page and review the HTML code or the text of the page to make sure the punctuation, text formatting and paragraphs are all entered correctly. An example of an entry that will cause this error is if you type a sentence in and press the Tab key at the end of the sentence. You don't see anything indicating there is a problem but you will get the error message when you publish the page.
If you are trying to add users to groups in the Group Manager and the user you want is not showing up when you search for them, it could be that you have not set the user to be Active. If you leave the Active checkbox unchecked for that user in the User Manager, they will not appear when you search for them in the Group Manager. Edit the user in User Manager and check off the Active checkbox.
This message only appears on multi-language sites. It gets displayed at the bottom of the Page Summary section of the page in Page Editor when the page is no longer synchronized with the page it is translating. In order to fix this page, you must update the link between the page being translated and the page with the error message on it. See Repairing broken page associations.