Active CM glossary

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absolute positioning

When you set an image to have absolute position, it means that the image no longer conforms with the regular flow of text and images on the page. When setting an absolute position, the image is positioned at a fixed number of pixels from the top left portion of the frame it is located in. An absolutely positioned image may even overlap other text or images on your page. This is because the image is fixed in a specific location and thus does not flow around any other text or images.

action menu

The action menu is available only when you use the Quick Edit mode to edit your web pages. The button appears beside the edit buttons beside the page title. The action menu includes: publishing, previewing, saving and cancelling functionality.

anchors

Anchors are used for creating links to a specific location on either the same page or another web page. The difference between anchors and links is that links can only jump to the top of a page whereas anchors can jump to a particular spot on a page.

archive

When you archive a web page or a survey/form question you permanently remove the item from your web site. If you want to keep a web page or question but have it not be visible on your site, you must inactivate the page or question by unchecking the Active checkbox.

attachments

The Attachment page type allows you to provide a link to a digital asset (image, document, text file, PowerPoint presentation, excel spreadsheet and others). You can control whether the attachment links are displayed in the content area, the navigation area, or on both areas of your web pages. Placing the attachment link in the content area allows you include the link in the child links list. This is useful when the child page list needs to link to a variety of content.

calendar

The Calendar page type allows you to display calendar items in a graphical or non-graphical format on your web site. These pages also can be set to allow users to post an event to the calendar.

CAPTCHA

A CAPTCHA is a type of challenge-response test used on a form to determine whether the user is human. A CAPTCHA box displays distorted characters that only a human being can read, and requires that the user type the letters they see. This helps verify that the user of the form is human and it also helps to prevent the degrading of service quality caused by spamming.

CAPTCHA stands for "Completely Automated Turing Test To Tell Computers and Humans Apart

category pages

Use category pages to create drop-down menus in your site's navigation area. The category you create appears as a link on the navigation pane and when you click on it, a list of pages that the user can go to are listed in the drop-down menu. The pages that the user can go to are the child pages of the category page. Using this page type adds an additional navigational tool for users of your site.

child links

Child links refers to the links that appear in the main content area of a parent page once it is published. The list of links, which generally appears at the bottom of the page content, provides links to each of the child pages created under that parent page. The child links area is created through an tag added to your template.

child pages

Child pages belong to a parent page and appear on the Child Pages tab of the parent. Child pages can be created for all page types with the exception of the Login pages. It is not recommended that you add child pages to Login page types.

content approvers

Content approvers are users who have been given the rights and the responsibility for approving page content created by other users. Content approvers are part of the workflow of creating and publishing pages. Once a page is created and saved, it gets submitted for approval. The Content approver can then approve or reject the pages.

content editor

A content editor is a user within your organization who has been given rights to edit content that others have created.

content management system

A Content Management System (ACM) is software empowers users across an organization to create and publish content in an organized and timely fashion. A ACM makes content management easy by allowing non technical, front-end content providers to create, edit, publish and maintain pages, sections or entire sites, depending on the needs and size of the organization. Content management systems keep design and content functionality separate which facilitates easy changes to the design of your web site.

content providers

Content providers or content authors as they are sometimes called, are users who are authorized to create web page content. Content providers can create content only in the areas to which they have been given access by the site administrator.

CSS class

CSS stands for Cascading Style Sheets. A CSS Class refers to an addition made to HTML for controlling presentation of a document, including color, fonts, alignment, etc.

diagnose tool

The diagnose tool scans the page's HTML code to determine if there are problems such as incomplete HTML tags or other issues that will create errors once the content is published.

digital asset gallery

The digital asset gallery is a folder structure that contains all of the images and other files that are available for you to include in your web content. The gallery is displayed as a hierarchical folder structure that keeps your digital assets organized. Only authorized users can add images and files to the gallery. Once they have been added, they are available to authorized content providers to use when creating web pages.

digital assets

This refers to photos, clipart, PDF files, audio, video and other types of files that you can insert or attach to your web pages. Digital assets are stored in the digital asset gallery which is a library of files available for use on your web site. Only authorized users can add digital assets to the library for use on the web site.

dynamic site environment

In a dynamic site environment, the site content and the system used to create the content (the Active CM) are all in the same location and are integrated. When content changes are published, they are immediately visible on your site. If this is the site you make available to your public, they too will see the changes immediately. An alternative to this scenario is to export the dynamic site to a static site location. This exported site is then made available for the public to view.

edit icons

The edit icons consist of the Full edit, Quick edit and Action menu. They are only visible once you have logged into your ACM and have been given rights to edit that page. These buttons are used for opening your pages in edit mode where you can make changes.

edit mode

When you log into the Active CM, the editor icons appear at the top of the pages you are authorized to edit.  There are two types of edit icons: quick edit and full edit. When you click on one of the edit icons, the page is displayed in edit mode - indicating you make changes to the text, images and settings for the page.

export

A term used to describe the process of taking information from the ACM and copying it to a static web site.

follow-up tasks

Each page must have a follow-up task. The follow-up tasks available for most page types are Review, Archive or None. The date by which the follow-up tasks must be completed are entered on the Workflow tab for each page. Your site administrator can set default follow-up dates to ensure pages will be reviewed at appropriate intervals.

full edit mode

Full edit mode opens the content editor for editing web pages. In Full edit mode you can change the content as well as the properties and settings for the page. Quick edit mode provides in-context editing so that content providers can work on the content of a particular page within the framework of the page as it appears when published.

general content pages

This is the most commonly-used page type in the system. General Content pages provide a basic text box area into which you can type textual content, insert images and files, as well as other graphic material.

home pages

Each time a site is created in the Active CM, a Home page for the site is automatically created. Only the site administrator is authorized to manage this page.

hybrid pages

This term is related to static (exported) sites. When you export your site from the dynamic environment to a static one, only non-personalized and general content (view-only) pages are converted and viewed as html pages. So if a page is a simple general content page that does not require any database interaction, it will be exported. Other pages, such as the Survey and Calendar pages, that require user and ACM database interaction, are not converted to html. When the user clicks on a link to one of these pages types, the html file that was created with the export actually redirects them to the .aspx version of the page that resides within the dynamic environment. Thus these types of pages exist across the static and the dynamic environment - hence the name "hybrid". Hybrid pages are identifiable by “PageMode=Hybrid” at the end of the page address.

join form page

This is a field in the General Properties section of Login pages. If you have an application form that users can fill out to apply for a user account, check this checkbox and then click on <<Select Page>> and select the application form to use. This will place a link on your login page for users to click to apply for a user account.

link pages

The Link page type provides the functionality for creating internal and external links on your web pages. Links can be added to the content area of your web pages but they can also be included as a link in the navigation section of your page. Link page types also allow you to specify if you want the linked item to open in new window, be displayed in the current window or get displayed within a frame on the page.

location line

Also known as breadcrumb trail or cookie crumb trail.  When pages are created within the site, a natural hierarchy is created and reflected in the location line which is like a map to and from your page location.  The location line is displayed in the edit mode of each page and can be displayed on your published web pages through an tag in the template.

login pages

The Login page type is used to authenticate users. More than one Login page can be used on your web site and each login page allows you to specify a different page to be displayed automatically after the user has logged in (post-login page).

metadata

Metadata is data about data. You site administrator sets up metadata information for you to attach to each web page you create. When you assign metadata to a web page, hidden tags get attached to the page that help to identify the subject matter of the page. Web search engines are then able to read the metadata tags when performing searches. This helps users find your pages when they search the web using terms related to your web page's content.

monitors

Monitors are people within your organization that receive notification when certain content has changed. Monitors are generally responsible for monitoring portions or all of the web site changes. They do not necessarily contribute to the content but simply receive notification to be kept apprised of changes to the site.

my page

My Page is your personal information and user preferences page. You work from My Page when making changes to your web pages. On My Page you can view your personal information and rights, and change your password. My Page can be set to be your default home page upon login.

navigation section

The navigation section of your web site is the portion of your site, usually found on the left-most side of each web page, that contains the menu structure for your site or the navigational links that allow you to jump to other areas of the site. Some web sites place their navigation section along the top of the main content area in a horizontal menu-like fashion.

ordered lists

Ordered lists are those that are numbered, or ordered using an ascending series of identifiers such as 1, 2, 3, or a, b, c, or i, ii, iii, iv, etc.

outdent

An outdented paragraph is one where the first line of the paragraph is further to the left than the remainder of the paragraph. They are also known as hanging indents.

page syndication library

The Page Syndication Library is accessed via the Page Types manager in the Managed Site field. The Page Syndication Library allows you to add and manage pages that are used by more than one site or site group. For example, the Syndicated KBArticle page type is one of the pages found in the Page Syndication Library. It is used to configure the knowledgebase articles found in the Active KnowledgeBase (for customers who have implemented this feature).

page title

This is a required field for every web page you create. The title you enter here appears at the top of the page you are creating.

page types

Page types are formatting functionality that define how the central content area of each page will look. There are a number of standard page types included the standard ACM installation. Page types provide standard formatting for creating the content for login pages, general content pages, links and attachments, forms and surveys, photo gallery pages, user account application pages, and more.

pagelets

If there is content that is used repeatedly throughout your web site, you can create a single instance of the content that can then be used over and over throughout your web site. These single instances are referred to as Pagelets. They are like mini-pages, hence the name "pagelets".

parent pages

A parent page is any page within your web site that has pages below it in the web site hierarchy (i.e. there are pages on the Child Pages tab). When adding web pages, you need to determine where in the hierarchy the new pages will be. You then edit the parent page and add them on the Child Pages tab.

personalization

Personalization is used to control access to parts or all of your web site. When you flag a site for Personalization, the site requires a valid user id and password for users to access the restricted content areas content. If you set Personalization to Required, access to your entire site will be restricted to those who have authorized user ids and passwords. If you set it to Allow, your site can have pages or sections that require authorized access and others that do not.

 

Note that Personalization only works in a dynamic site environment. You may add a login page within your static site for visitors to access personalized content, but the personalized pages will remain within your dynamic URL.

photo gallery

The Photo Gallery page type allows you to display photos in a static or slide show format on your site. When you create the gallery, you indicate which folders in your Digital Assets Library you wish to attach to the page. When the page is displayed, any photos found in that folder will be displayed on your Photo Gallery page.

placeholder

Each page type has its own HTML content placeholders that control the type of content that can be entered on the page and the formatting options for the content.

post login page

This is a field in the General Properties section of Login pages. Use this field to specify which page you want displayed right after the user logs in.

publish

When you publish something it becomes visible on your web site. There are many steps prior to this occurring. The steps that lead up to publishing a page are defined by the page's workflow. Pages are generally created, edited, reviewed, edited, approved and then published.

quick edit mode

Quick edit mode only allows you to create and edit the content of the HTML editor windows for a page. You cannot change properties and other settings for the page. Full edit mode opens the full-featured content editor. In Full edit mode you can change the content as well as all of the properties and settings for the page.

search pages

The Search page type provides functionality for creating a site search for your web site. You can specify whether the search is for the one site only or for all of the sites management by your ACM.

section menu

Section menus provide links to other major content areas within your site. You can add section menu links to other pages or attachments. The links appear in the navigation portion of your web pages, usually on all pages throughout your site.

site map

The Site Map page type provides functionality that automatically creates a site map for your web site. You can define what types of links will be displayed and how many page levels will be available.

site menu

The Site Menu is another navigational tool available to users of the Active CM. When you log into the ACM, the Admin toolbar is displayed above the web page content. The Site Menu drop-down shows one or more levels of your site's pages. The levels visible on the site menu are set by your site administrator.

slide show

Using the Photo Gallery page type, you can create a slide show of photographs for your site's users. The alternative to a slide show is to display the photographs in a static gallery form.

snippets

The Snippets feature is located on the HTML editor window toolbar. Use this feature to insert snippets of commonly-used code. Using snippets allows you to quickly insert pre-defined text and HTML tags without have to type them in each time.

static site

Unlike with a dynamic site, a static site is one in which your site content is exported from the dynamic site to a different location, perhaps on a separate web server. This in effect unhooks your site content from the Active CM and duplicates your site content in a location separate from the dynamic environment. The site resulting from the export is referred to as the static site. In order to indicate that you want to export a site, you must configure the site export information on the Publication tab of the Site Manager, for each site you create.

survey pages

This page type is used for creating forms for your site that your users can fill out and submit. This would include surveys and order forms or any other type of information gathering form, with the exception of a user account application form.

syndication

If there is content that is used repeatedly throughout your web site, you can create a single instance of the content and then syndicate it, making it available for use on any page throughout your web site. Rather than retyping the text each time it is needed, it can be syndicated (made available for use in multiple places) using the Pagelet feature. If the text is later updated, it is changed automatically wherever it occurs.

sweeper

The Sweeper feature is located on the toolbar in the HTML editor window. You can use Sweeper to scan the page's content for: HTML tags, MS Word formatting, cascading stylesheets, font tags and span tags.

teaser

Each page has a Teaser text box in the General Properties section of the Content tab. You can enter a description that briefly describes the page content.

templates

Page templates are created and maintained by people within your organization. They generally control the border regions of your web pages, defining how the header, footer, navigation panes and other features of your site will look and feel. By attaching templates to the content you create, site administrators are able to maintain consistency across the site. Site administrators can use as few as one template or as many as one template for each web page. Generally speaking there is a template for each portion of your site that has its own look and feel in terms of colours, layout, menus, etc.

translation set

A translation set is a group of sites that have been associated for the purposes of maintaining a group of sites published in different languages. For example: If you have an English web site that you then translate into French and Spanish, you would create the three separate sites, one for each language, and then link them together in a translation set. This multi-language capability helps you keep site content current across all your different language sites.

view mode

View mode refers to the state you are in when you log into the Active CM but you have not yet opened the editor to edit a page. In view mode you see the web content much as it appears on your published web site but you can also see the edit icons beside the page title.

vote approve

This button is only available to content approvers. When they receive notification that a page is ready to be approved, they can use this button to signal approval of the page content. When this button is clicked the page will continues with the next steps of the publication process, as defined in the workflow assigned to the page.

vote reject

This button is only available to content approvers. When this button is clicked the page is routed back to the content provider for editing.

W3C

The W3C feature is available on the toolbar of the HTML editor window. It allows content providers to diagnose and clean their page content in order to comply with the World Wide Web Consortium's Web Accessibility Initiative guidelines. see www.w3c.org/WAI

workflows

A workflow consists of a number of steps required to successfully complete a task. In the ACM, workflows are used to ensure that your web pages go through a number of predefined controlled steps that ensure they will be edited, reviewed and approved before being published on your web site. Workflows are generally maintained and assigned to pages by a small group of authorized users within your organization.

WYSIWYG

Stands for What You See Is What You Get. Refers to how your text editor displays information you type in. A WYSIWYG editor displays information exactly as it will appear as you enter it.